Computer vision and AI for restaurants in Saudi ArabiaEvery shift, every outlet, the same standard.
See hygiene, queues and food cost across every branch without sending another inspector.
Free first step. We reply within one business day. No commitment.
- 10 min
- of footage from one camera to start
- 4–6 weeks
- pilot on your footage, against agreed targets
Free first step · Vision AI
Show us one camera
- You give:
- Ten minutes of footage from one camera
- You get:
- A written read-out of what that camera could count, flag and record, with sample detections drawn on your own footage. Usually back to you within a week.
Scenarios
Where we start.
Restaurant groups lose control between visits: a hairnet skipped on the early shift, a lunch queue that walks out, a delivery that never matched its invoice. TQN brings computer vision for restaurants, cafés and central kitchens to the cameras already on your walls, then connects what they see to your POS and ERP. Every branch in Riyadh, Jeddah and Dammam reports against one standard.
- 01Vision AI
Hygiene logged, not assumed
Every central kitchen shift leaves a record. Hairnets, gloves and aprons are checked at the prep line, handwash visits are counted, and each exception carries a short clip. Supervisors get the alert on WhatsApp as it happens; quality teams get a dated log ready for an inspection. Faces are blurred by default.
- 02Vision AI
Wait times at every counter
Know when the counter or drive-through line starts costing you orders. Cameras measure queue length and wait time at each service point, alert when a line passes the threshold you set, and compare branches hour by hour against POS transactions. Staffing decisions rest on footage, not on a shift manager's estimate.
- 03ERP and PMO
Food cost and stock in one view
See theoretical against actual food cost for every branch, every week. An ERP set up for recipes, purchasing and inventory ties supplier invoices to receiving, stock counts to sales and waste to the item and shift. Variances surface while they are still small, and procurement and finance work from one set of numbers.
- 04AI Agents
Bookings and complaints answered in Arabic and English
Guests get an answer at any hour. An agent handles reservations, opening hours, allergen questions drawn from your approved menu data and order complaints on WhatsApp or web chat. It logs every case in your system and routes refunds, or anything sensitive, to a staff member for approval.
- 05Cybersecurity
Ordering app and loyalty data tested first
Your ordering app, loyalty programme and payment flows hold customer personal data. Penetration testing of the mobile app, web ordering and APIs finds exposed endpoints and weak authentication before an attacker does. Your developers get a ranked remediation list, and a retest confirms each fix.
Free first step. Fixed scope after. You decide at each stage.
In practice
Hygiene logged, not assumed
Every central kitchen shift leaves a record.
Regulations and national programmes
The rules that shape the work.
Saudi Food and Drug Authority (SFDA)
Regulates food safety in the Kingdom under the Food Law, including the licensing of food facilities and the hygiene requirements they must meet. A dated hygiene log from the prep line is designed to support the records your food safety officer already keeps.
Official sourceMinistry of Municipalities and Housing
Licenses restaurants and cafés through the Balady platform and, with the SFDA, applies the schedule of Food Law violations, which is graded by the size and activity of the establishment.
Official sourcePersonal Data Protection Law (PDPL)
Governs how personal data, including footage of identifiable people and loyalty records, is collected, used and transferred, under SDAIA's oversight. Our deployments blur faces by default and keep processing in the Kingdom, designed to support PDPL and NCA requirements.
Official source
Summaries for orientation only. Read the official source for the full requirement.
We map the requirement to your systems in the free first step.
Practices for this sector
The practices that fit.
- 01
Vision AI
Live counts, alerts and evidence from the cameras you already own.
First step: Show us one camera
View practice - 05
ERP and PMO
Cost, procurement and schedule in one view, so overruns show while you can act.
First step: Operations Fit Review
View practice - 04
AI Agents
Agents that answer, process and report in Arabic and English, inside your rules.
First step: Agent Opportunity Workshop
View practice - 02
Cybersecurity
Find and fix the gaps an attacker could use, before an attacker or auditor does.
First step: Security Posture Review
View practice
FAQ
Questions from this sector.
Usually not. Most kitchen and counter cameras already record well enough for hygiene and queue rules. The free read-out from one camera tells you whether yours do, before anything is installed.
Yes. A small edge unit at each site reads the standard video stream from your existing recorder. Mixed estates are normal; we check each model and stream during the assessment and list anything that needs changing.
Video is analysed on site. What leaves the site, and where it is stored, is agreed in writing during the assessment. Faces are blurred by default, and there is no face matching.
None on the floor. During the pilot we need one operations contact to confirm the rules and review alerts once a week, and IT access to one recorder per site.
The one-camera read-out comes first. The pilot then runs four to six weeks on your own footage, against accuracy and false-alarm targets agreed before it starts. Rollout follows branch by branch.
You get a report measured against the agreed targets. If they are met, we roll out to further branches and run the system under a support agreement that covers monitoring, rule changes and model updates. The decision to continue is yours.
Insights
Related insights
Start here
Start with one problem. We will show you the result.
Tell us the problem in one line. We reply within one business day with the free first step that fits it.
Already have systems? We start from the cameras, applications and systems you run today.
Need proof first? The first step is free, and pilot targets are agreed in writing before work starts.
Concerned about data? Data stays in the Kingdom, on your premises or in a Saudi data centre, agreed in writing during the assessment.
Is Arabic a must? We work, report and deliver in Arabic and English.